Protecting your data is important to us. We process all data in accordance to EU law (GDPR). This privacy policy outlines the most important aspects of our data processing via our website.
Direct communication with us
When contacting us via email or via the contact forms on our website, the data provided is saved for the purpose of processing the request and to answer any possible follow-up questions for 6 months. This data is not further processed or past on without consent.
Cookies
Our website uses cookies. These are small text files containing information which are stored via the browser to your device. They are not harmful, but enhance your browsing experience.
The cookies are helpful tools to ensure a more user-friendly browsing experience. They act like a short-term memory to recognize users and their browsing preferences. Cookies can remain on your device until they are deleted. The benefit of these small text files is the personalised browsing, especially on return visits to the website.
Users can choose which cookies are stored on their device. The following types of cookies are used:
Required Cookies
Session cookies are necessary technical tools, ensuring HTTP protocols recognize the user and identify requests coming from a single source. Even the cookie consent is stored in cookies.
Functionality Cookies
We use external services to widen our range of offers. These services commonly require cookies to work correctly. These include services such as online booking, social media (social wall), videos, webcams, weather widgets, digital guest folders, etc.
By allowing these cookies, you benefit from the complete browsing experience.
Cookies for Statistics and Marketing
Google Analytics
We use Google Analytics to collect data for statistics relevant to our website. This information is stored anonymously and used to analyse website visitors. This information is used to steadily improve our online presence and your browsing.
Google Analytics uses the following Cookies:
_ga
Expiration Time: 2 years
Description: Used to distinguish users.
_gid
Expiration Time: 24 hours
Description: Used to distinguish users.
_gat
Expiration Time: 1 minute
Description: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dcgtm_<property-id>.
Web analytics
Our website uses functions provided by Google Analytics, a web analytics service.
Google Analytics
Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
For further information regarding the data processing please check their privacy policy:
https://support.google.com/analytics/answer/6004245?hl=en
Data Transfer to a Third Party
As part of our responsibility to cooperate, we are obligated to provide data as stipulated by statutory regulations upon request.
IP-Anonymisation
We make use of the function “Activate the IP-Anonymisation” on this website. This results in a shortening of every IP address by Google within the members of the European Union or other member states part of this agreement outside the European Union. Only in exceptional cases are the complete IP addresses transferred to a Google server in the USA and then shortened. With permission from this website’s operator, Google uses this information to process the website usage to send reports regarding website activity and provide other services related to the use of the website and the internet to this website’s operator.
The IP address from your browser which is transferred via Google Analytics is not merged with other data from other Google services.
We process this data anonymously and solely for statistical purposes to further optimise our internet presence and to make our service more attractive to our users. This data is saved separately from any other personal data on secure systems. Conclusions on individuals are not drawn.
Your rights
You have the fundamental right to information, correction, deletion, limitation, data portability, revocation, and objection. If you believe that the processing of your data violates the Data Protection Law, or if your right to protected data has been violated in any way, you may report this to the regulatory authority. In Austria this is the Data Protection Authority (Datenschutzbehörde).
You have the right to know if we are processing your data and to what extent.
In case of any questions, please contact us directly:
Kerstin Perstinger
Sandhöferallee 10
60528 Frankfurt am Main
Germany
E
T +49 1522 2603644
If you believe the processing of your personal data violates the German or European Data Protection Law, please contact us to clarify any questions you may have. Of course, you have the right to file a complaint with the BfDI or a regulatory authority within the EU.
BfDI
Graurheindorfer Straße 153
53117 Bonn
Germany
Telefon: +49 (0)228-997799-0
E-Mail:
Website: http://www.dsb.gv.at/